What you don’t need however is to be given another room than the one you have booked. Why is this becoming a problem all of a sudden? It has happened to us a few times now and is really starting to annoy us. So, we booked a Classic Room with city view and a balcony. Upon check in, we are given a room with no balcony and, surprise, no windows! What is up with that? Strangely enough, the room we are given seems to be more expensive than the room we originally booked, but why would we want a room with no window when we booked a room with balcony? Oh well, I naturally complain and we’re given the room we want and paid for, but still, it is frustrating, time consuming and just unnecessary.